The EBD is #2018COEProud. We were a recipient of a 2018 Certificate of Excellence and we are very proud of that distinction. We’re a family here and we all play a valuable role in the success of this restaurant!
The EBD has received the TripAdvisor Certificate of Excellence every year since 2015 and we are holding strong as the #1 rated restaurant in Waverly on TripAdvisor right now. That #1 ranking comes as a direct result of customer reviews through the TripAdvisor app or website. Reviews are a great tool for those of us in the restaurant world. Who doesn’t like to see that people think what they are doing is awesome? Servers take pride in seeing their names mentioned as the purveyor of outstanding service and the kitchen staff loves to hear that something they sent out of the kitchen was worthy of a review. An excellent review gives the management team something exciting to share with the staff and the impact a good review has elicits a tangible response from all staff – even those who may not have been working that shift.
EBD’s owner, Matt Lamos, personally responds to each review that comes in across any of the review platforms our customers are utilizing. From the top down, we genuinely care about your experience while your are dining at the East Bremer Diner. We value your thoughts and opinions and we want to hear what you love, and we need to hear what you think was not up to the EBD standard.
We’re honored to be a 2018 Certificate of Excellence winner. Thank you for your support and reviews! We’re here for you and because of you!